How to Use
Please follow the steps below to start using MOL CART.
Your facial photo
Identity verification documents
step
02
Customer information registration
In accordance with Japanese law and the requirements of some shipping country logistics companies, it is necessary to submit customer information and identity verification documents.
About identity verification documents
step
03
Shopping with your dedicated "Delivery Address"
Once registration is complete, a dedicated warehouse address will be issued for you. When shopping in Japanese online stores, please specify the delivery address to our warehouse address.
step
04
Register parcel information
On the MOL CART package registration page, you can register the packages scheduled to arrive at the warehouse by their tracking numbers.
step
05
From package receipt to shipment preparation
Packages that arrive at the warehouse will be photographed in detail and can be checked on the 'In Storage' page of your package list. Since the weight and size can also be confirmed, you can choose options such as consolidation, splitting, or weight reduction according to your needs. Regarding the delivery method, after the shipping preparation request, MOL CART will measure the final weight and size and propose the optimal delivery plan, either individually or in combination.
About Consolidation
The flow from the arrival of the packages at the warehouse is as follows.
Purchase items from multiple shops
MOL CART Warehouse
Multiple packages arrive at the warehouse
Unboxing and inspection (including inspection photography)
Consolidate your packages into one shipment according to your requests
Deliver the parcel to the customer
You can receive all packages at once
step
06
Delivery Request
Once the package is packed, it will be displayed on the “Unpaid” page of the package list. Please make a delivery request through the “Delivery Request” . You can choose your preferred delivery method based on delivery days, price and service details.
step
07
Payment
After choosing the delivery method, you will enter the payment process.
We will provide various payment methods. You can choose any one of them, such as credit card and QR code payment.About Payment Methods
step
08
Receive Your Packages
The packages will be delivered to your overseas address.
Please note that customs duties may apply depending on the destination country/region and the contents of the packages.
